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Privacy Policy

What information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
 
How we collect this information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
 
Why we collect this information

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.

 

 
How we store, use, share and disclose your personal information
 
Our business is hosted on the Wix.com platform and the momence.com platform. Wix.com provides us with the online platform that allows us to promote our products and services to you and communicate with you through email newsletters. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

The momence.com platform allows us to manage your memberships, payments and scheduling. For information regarding the momence.com privacy policy please visit: https://momence.com/webflow/documents/privacy-policy.pdf
 
 
How we communicate with you
 
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone and text messages.
 
How to withdraw your consent
 
If you don’t want us to process your data anymore, please contact us at thestudio@saltandwoodco.com.au
 
Privacy policy updates

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at thestudio@saltandwoodco.com.au

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